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Privacy Policy – TherapIA Clinic

Last updated: [10/29/2026]

1. Data Controller

The person responsible for processing the personal data collected through the website therapiaclinic.gr is Irem Amet, who operates as a sole proprietorship under the name TherapIA Clinic, with its registered office at Leof. Ir. 1940 1941 78, Komotini 691 00.

For issues regarding this policy or the processing of your personal data, you can contact us at therapiaclinic.gr@gmail.com.

2. What data we collect

Through the website's contact form, we may collect:

  • Full name.

  • Email address.

  • Phone number.

  • The content of the message you send us.

Technical data necessary for the operation and security of the website, as well as information related to your cookie preferences, may also be processed.

Please do not enter diagnoses, medical history, or other sensitive health information into the contact form, as the form is intended for general inquiries and contact requests.

3. For what purposes do we use the data

We use the information you provide to:

  • Respond to your queries and messages.

  • Communicate with you regarding an information request or appointment you have submitted.

  • Manage your communication with TherapIA Clinic.

  • Ensure the security and proper operation of the website, where necessary.

We do not use the form data to send promotional messages without the appropriate legal basis.

4. Legal basis for processing

The processing of contact details is carried out, depending on the content and purpose of your request, within the framework of actions you request prior to the provision of a service or based on our legitimate interest to respond to legitimate professional inquiries and to manage communication with interested parties.

Where consent is required, particularly for non-essential cookies or for optional commercial communications, it will be requested separately and in a clear manner.

5. Who may have access to the data

Your data is accessible only to the extent required for the above purposes. Service providers that support the operation of the website may be used, such as:

  • The provider of the website construction and hosting platform.

  • The email provider used for receiving and managing messages.

  • Technical partners who provide support, if necessary.

These providers receive access only to the extent required for the provision of their services and under appropriate data protection conditions.

6. Data transfer outside the European Economic Area

Depending on the providers used, some data may be processed or transferred outside the European Economic Area. In such a case, transfers must be carried out in accordance with the conditions of applicable data protection legislation.

7. Retention period

We retain contact data only for as long as is necessary for the management of your request and for the fulfillment of any legal obligations or the protection of legal claims.

For messages that do not lead to a collaboration or appointment, a retention period of 2 months applies. If a service provision relationship arises, different retention times may apply for items required for business operations or legal compliance.

8. Your rights

Under the conditions of applicable law, you may request:

  • Access to personal data concerning you.

  • Correction of inaccurate or incomplete information.

  • Deletion of your data.

  • Restriction of processing.

  • Objection to processing based on legitimate interest.

  • Data portability, where applicable.

  • Withdrawal of consent, when processing is based on it.

To exercise your rights, please contact therapiaclinic.gr@gmail.com. We will respond within the stipulated deadlines. In some cases, it may not be possible to immediately delete data that must be retained due to a legal obligation.

9. Data security

We take appropriate technical and organizational measures to protect data from unauthorized access, loss, alteration, or illegal use. However, no method of transmission or storage of information can guarantee absolute security.

10. Cookies

The website uses cookies and similar technologies, where required for its operation or where you have given the appropriate consent. For more information regarding the types of cookies and your options, please refer to the [Cookie Policy].

11. Changes to the policy

This policy may be updated when the website's operation or relevant legislation changes. The date of the last update will be indicated at the beginning of the page.

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